The single most asked question by my potential customers when they call me on the phone or stop in for the first time is ?What is your hourly labor rate??
Sadly many people allow the answer to their question to be the only deciding factor in choosing where they have their vehicle repaired.
What they are not aware of is how our industry is able to manipulate the hourly labor rate we charge to repair your vehicle.
In this article I will uncover the mystery surrounding how and why we charge what we charge to repair your vehicle so you will have a better understanding of our industry.
Author Sam Postema is the owner of Professional Fleet Services auto repair shop. Located in Lansing, MI for over 10 years.East Lansing Auto Repair Articles
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